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Ziegler CAT's Machine Clinic Gives Equipment Owners and Operators the Knowledge for Success

Branch Operations Manager Randy VanderHeyden leads attendees through a tour of the facility.
Branch Operations Manager Randy VanderHeyden leads attendees through a tour of the facility.
Attendees were given a chance to see the latest Caterpillar equipment.
Attendees were given a chance to see the latest Caterpillar equipment.
Ziegler CAT experts from all departments were on hand to answer questions.
Ziegler CAT experts from all departments were on hand to answer questions.
COLUMBUS, MN — Ziegler CAT recently hosted a machine clinic out of the Columbus, Minnesota, branch with one goal: to make customers more successful in the shop and in the field. Focusing on small businesses, Ziegler CAT invited a group of customers into their North Metro facility and asked, “What would you like to learn?” The machine clinic covered topics such as oil testing, online parts and service, and general machine questions.

The machine clinic was hosted by a variety of Ziegler professionals including Technical Coordinators, Certified Demo Operators, Attachment Specialists, Machine Sales, In-Branch Contacts, and Marketing, providing an extensive knowledge base. Attendees learned about oil testing procedures through the Ziegler Rebuild Center in Bloomington, Minnesota, for all types and brands of machines — not just Caterpillar — and how those results can be tracked through an online profile.

Customers also had the chance to meet and get to know contacts within their local branch. The Columbus, Minnesota, Branch Operations Manager Randy VanderHeyden led them through a tour of the facility. Those attending were given a behind-the-scenes look at the parts department, the fully-equipped service department, and the newest lineup of machinery in the yard. The evening wrapped up with a barbecue dinner provided by Von Hansons catering.

With more than 100 years in the business, Ziegler CAT has 2,600 employees in 27 locations in Minnesota and Iowa, making it one of the largest Caterpillar dealers in North America. Ziegler sells and services Caterpillar construction, paving, and mining equipment and trucks, generators, and industrial engines, as well as Weiler forestry products.

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